כדור אלקטרוני חדשני – פעילות מהנה לכלבים וחתולים

We are proud to offer international shipping services that currently operate in more than 200 countries and islands in the world. Nothing means more to us than to bring us great value and service. We will continue to brain to meet the needs of all our information, and service provider to continue to every expectation anywhere in the world.How do you send packages? Packages from our warehouse in China will be shipped via ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPSDo you ship worldwide? Yes. We provide free shipping to over 180 countries worldwide. However, you can submit locations. If you happen to be in one of these countries, we will be in touch.What about customs? We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you agree that one or more of them may be shipped to you and may incur custom fees when they arrive in your country.How long does the delivery take? Delivery by location. These are our estimates:location Estimated delivery time United States 10-30 business days Canada, Europe 10-30 business days Australia, New Zealand 10-30 business days Central and South America 15-30 business days Asia 10-20 business days Africa 15-45 business daysIsrael 10-30 business daysThis does not include our processing time of 2-5 days.Will my items be shipped in one package?For logistical reasons, items in the same purchase will sometimes be shipped in separate packages, even if you have specified combined shipping.If you have any further questions, please contact us and we will do our best to help you.cancel reservation All orders can be canceled until they are shipped. If your order has been paid for and you need to make a change or cancel an order, you must contact us within 12 hours.Once the packing and shipping has started, it can no longer be canceled.Refunds Your satisfaction is our top priority. Therefore, you request a refund or reshipment for products ordered if:If you have not received the product in the promised time (45 days excluding 2-5 days processing), you can request a refund or reshipment. If you received the wrong item, you can request a refund or reshipment. If you are not interested in a returned product, you can request but you must return the item on account and the item must be unused.We do not issue the refund if:Your order did not arrive due to your control (ie, providing an incorrect shipping address) Your order did not arrive due to anomalies beyond your control (ie not cleared by customs, delayed due to a natural disaster).Other abnormalities beyond your control You can submit refund requests within 15 days after the end of the guaranteed period for example (45 days). You can do this by sending a message on the Contact Us page If you are approved for a refund, your refund will be processed and a credit automatically applied to your original credit card or payment method within 14 days.Exchanges If you would like to change the product, maybe in your clothes differently. You need to contact us first and we will guide you along the way.Please do not send your purchase back to us unless you do!